@import "https://fonts.googleapis.com/css2?family=Space+Grotesk:wght@400;500;600;700&display=swap";:root{--primary:#57d9a8;--primary-dark:#2fa57c;--primary-soft:#12281f;--primary-border:#2a4a3c;--on-primary:#06231a;--bg:#0c1512;--surface:#14201a;--surface-muted:#1b2a23;--border:#24352c;--text:#e9f2ed;--text-secondary:#9db4a9;--text-tertiary:#64796f;--success:#57d9a8;--success-soft:#12281f;--warning:#e3b25c;--warning-soft:#2a2114;--danger:#e0705e;--danger-soft:#2a1714;--info:#a8d8c2;--info-soft:#10241c;--radius:12px;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}*{box-sizing:border-box}body{background:var(--bg);color:var(--text);margin:0;font-family:Segoe UI,system-ui,-apple-system,Roboto,sans-serif;font-size:14px;line-height:1.45}#root{min-height:100vh}h1,h2,.stat-value,.sidebar-brand strong,.btn{font-family:Space Grotesk,Segoe UI,system-ui,sans-serif}h1{margin:0;font-size:19px}h2{margin:0;font-size:15px}.muted{color:var(--text-tertiary)}.small{font-size:12.5px}.login-screen{place-items:center;min-height:100vh;display:grid}.login-card{background:var(--surface);border:1px solid var(--border);text-align:center;border-radius:16px;flex-direction:column;gap:12px;width:340px;padding:36px 32px;display:flex;box-shadow:0 8px 30px #0006}.login-card h1{font-size:18px}.login-logo{background:var(--primary-soft);border:1px solid var(--primary-border);border-radius:16px;place-items:center;width:56px;height:56px;margin:0 auto;display:grid}.login-error{color:var(--danger);margin:0;font-size:13px}.layout{grid-template-columns:232px 1fr;min-height:100vh;display:grid}.sidebar{background:var(--surface);border-right:1px solid var(--border);flex-direction:column;gap:18px;height:100vh;padding:20px 14px;display:flex;position:sticky;top:0}.sidebar-brand{align-items:center;gap:10px;padding:0 8px;display:flex}.sidebar-logo{background:var(--primary-soft);border:1px solid var(--primary-border);border-radius:12px;flex-shrink:0;place-items:center;width:40px;height:40px;display:grid}.sidebar nav{flex-direction:column;flex:1;gap:4px;display:flex}.sidebar-footer{border-top:1px solid var(--border);padding-top:10px}.nav-item{width:100%;color:var(--text-secondary);cursor:pointer;text-align:left;background:0 0;border:none;border-radius:10px;align-items:center;gap:10px;padding:10px 12px;font-size:14px;font-weight:600;display:flex}.nav-item:hover{background:var(--surface-muted)}.nav-item.active{background:var(--primary-soft);color:var(--primary)}.nav-icon{text-align:center;width:20px}.main{flex-direction:column;min-width:0;display:flex}.topbar{background:var(--surface);border-bottom:1px solid var(--border);z-index:5;justify-content:space-between;align-items:center;padding:18px 28px;display:flex;position:sticky;top:0}.content{flex-direction:column;gap:18px;max-width:1120px;padding:24px 28px 40px;display:flex}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:18px 20px}.card-header{justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;display:flex}.stats-row{grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:14px;display:grid}.stat{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);flex-direction:column;gap:2px;padding:16px 18px;display:flex}.stat-value{font-size:26px;font-weight:800}.stat-label{color:var(--text-secondary);font-size:13px;font-weight:600}.stat-hint{color:var(--text-tertiary);font-size:12px}.stat-success .stat-value{color:var(--success)}.stat-warning .stat-value{color:var(--warning)}.stat-danger .stat-value{color:var(--danger)}.stat-info .stat-value{color:var(--info)}.two-col{grid-template-columns:1fr 1fr;gap:18px;display:grid}@media (width<=900px){.two-col{grid-template-columns:1fr}}table{border-collapse:collapse;width:100%}th{text-align:left;letter-spacing:.6px;text-transform:uppercase;color:var(--text-tertiary);border-bottom:1px solid var(--border);padding:8px 10px;font-size:11.5px;font-weight:700}td{border-bottom:1px solid var(--border);vertical-align:top;padding:11px 10px}tr:last-child td{border-bottom:none}.actions-cell{text-align:right;white-space:nowrap}.badge{white-space:nowrap;border-radius:999px;padding:3px 10px;font-size:12px;font-weight:700;display:inline-block}.badge-success{background:var(--success-soft);color:var(--success)}.badge-warning{background:var(--warning-soft);color:var(--warning)}.badge-danger{background:var(--danger-soft);color:var(--danger)}.badge-info{background:var(--info-soft);color:var(--info)}.badge-neutral{background:var(--surface-muted);color:var(--text-secondary)}.btn{cursor:pointer;border:none;border-radius:9px;padding:8px 14px;font-family:inherit;font-size:13px;font-weight:700}.btn-primary{background:var(--primary);color:var(--on-primary)}.btn-primary:hover{background:var(--primary-dark)}.btn-secondary{background:var(--primary-soft);color:var(--primary);border:1px solid var(--primary-border)}.btn-danger{background:var(--danger-soft);color:var(--danger)}.btn-ghost{color:var(--primary);background:0 0}.btn-ghost:hover{background:var(--surface-muted)}.btn-ghost.danger{color:var(--danger)}.btn-block{width:100%;padding:11px}.input{border:1px solid var(--border);background:var(--surface);color:var(--text);border-radius:9px;outline:none;min-width:0;padding:9px 12px;font-family:inherit;font-size:13.5px}.input:focus{border-color:var(--primary);box-shadow:0 0 0 3px #57d9a82e}.search{width:240px}.plain-list{margin:0;padding:0;list-style:none}.plain-list li{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;gap:10px;padding:9px 0;display:flex}.plain-list li:last-child{border-bottom:none}.inline-form{align-items:center;gap:6px;display:inline-flex}.request-row{border-bottom:1px solid var(--border);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;padding:13px 0;display:flex}.request-row:last-of-type{border-bottom:none}.request-info{flex-direction:column;gap:2px;display:flex}.request-actions{flex:1;justify-content:flex-end;align-items:center;gap:8px;display:flex}.request-actions .input{flex:1;max-width:320px}.progress{background:var(--surface-muted);border-radius:999px;height:8px;margin-top:10px;overflow:hidden}.progress-fill{background:var(--primary);border-radius:999px;height:100%;transition:width .4s}.ticket{border-bottom:1px solid var(--border);flex-direction:column;gap:8px;padding:14px 0;display:flex}.ticket:last-child{border-bottom:none}.ticket-header{justify-content:space-between;align-items:center;gap:10px;display:flex}.ticket-message{color:var(--text-secondary);margin:0}.ticket-reply{background:var(--primary-soft);color:var(--primary);border-radius:9px;margin:0;padding:10px 12px}.empty{color:var(--text-tertiary);text-align:center;padding:12px 0}.live-dot{color:var(--text-tertiary);font-size:12.5px;font-weight:700}.live-dot.on{color:var(--success)}.error-banner{background:var(--danger-soft);color:var(--danger);border-radius:var(--radius);padding:12px 16px;font-weight:600}code{background:var(--surface-muted);border-radius:5px;padding:1px 6px;font-size:12.5px}select.input.select{cursor:pointer;min-width:160px}.inline-form.wrap{flex-wrap:wrap}.address-cell{max-width:220px;line-height:1.35}.note{color:var(--warning,#e3b25c);margin-top:4px}.stat-neutral .stat-value{color:var(--text)}code{background:var(--surface-muted,#ffffff0f);border-radius:6px;padding:2px 6px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px}.treatment-form{flex-direction:column;gap:14px;width:100%;padding:6px 0;display:flex}.treatment-form-head{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.treatment-form fieldset{border:1px solid var(--border);border-radius:var(--radius);margin:0;padding:10px 12px}.treatment-form legend{color:var(--text-secondary);padding:0 6px;font-size:12.5px}.treatment-form label{color:var(--text-secondary);flex-direction:column;gap:4px;font-size:12.5px;display:flex}.treatment-form textarea.input{resize:vertical;min-height:52px;font-family:inherit}.form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 14px;display:grid}.form-grid .span-2{grid-column:span 2}.chip-row{flex-wrap:wrap;gap:8px;display:flex}.chip{border:1px solid var(--border);background:var(--surface-muted);cursor:pointer;-webkit-user-select:none;user-select:none;border-radius:999px;align-items:center;padding:7px 12px;color:var(--text-secondary)!important;flex-direction:row!important;gap:6px!important;font-size:13px!important}.chip input{display:none}.chip-on{background:var(--primary);border-color:var(--primary);font-weight:600;color:var(--on-primary)!important}.chip-off{opacity:.55}.btn.small{padding:4px 8px;font-size:12px}.history-block{flex-direction:column;gap:8px;padding:6px 0;display:flex}